Workforce Healthcare
Inherent requirements:
• Bachelor’s degree or relevant qualification in Occupational Health Nursing
• Registered with the South African Nursing Council (SANC)
• Certificate in Dispensing
• Certificates in Audiometry, Spirometry and Vision Screening
• Valid professional indemnity
• Basic understanding of the Occupational Health and Safety Act and relevant regulations
• Ability to read and interpret safety rules, procedures and technical documentation
• Good report-writing, numerical and problem-solving skills
• Ability to interpret and follow written, verbal, diagrammatic and scheduled instructions
• Detail-oriented, organised and able to multitask effectively
• Strong interpersonal and communication skills, with good written and spoken English
• Intermediate computer literacy
• Ability and willingness to travel to other company sites, including Port Elizabeth, as required
Duties and Responsibilities
• Oversee the day-to-day operations of multiple clinics, ensuring adequate staffing, efficient service delivery and compliance with legal, regulatory and company requirements
• Ensure clinics meet agreed SLAs, Order Confirmation Requirements, quality standards and ISO requirements
• Oversee the management of IODs, medical surveillance programmes and occupational health services in line with approved procedures and regulatory requirements
• Implement and maintain clinical protocols, policies and procedures to ensure consistent and compliant service delivery
• Recruit, train, manage and evaluate clinic staff, including monitoring performance, attendance, staffing levels and training requirements
• Conduct medicals where required due to staffing shortages
• Manage regional clinic budgets, including invoicing, procurement, expenses and identifying cost-saving opportunities
• Ensure compliance with the Occupational Health and Safety Act, POPIA and other applicable legislation and standards
• Conduct monthly clinic audits, address non-conformances and ensure corrective actions are implemented within agreed timelines
• Maintain accurate clinic, patient and medical records and ensure all medical information is correctly captured and maintained on HMS
• Ensure medicals are completed and kept up to date in line with client requirements and allocated annual volumes
• Act as the key point of contact for regional clients, addressing concerns, maintaining strong relationships and ensuring client satisfaction
• Conduct regular client meetings, service reviews and customer surveys, while identifying opportunities for contract renewals, retention and business growth
• Oversee the preparation and submission of accurate monthly clinic performance and health reports in line with client SLAs and OMP requirements
• Develop and monitor wellness and occupational health programmes, including chronic disease management, hearing conservation and other special health initiatives
• Ensure clinics are prepared for special programmes such as immunisations, drug testing and emergency response services
• Drive wellness calendar initiatives and health awareness activities across clinics
• Monitor clinic performance and identify opportunities for continuous improvement in service delivery
• Ensure locum files and inductions are maintained and up to date
• Collaborate with Sales, HR and other departments to support operational efficiency, client retention and business growth
• Perform any other reasonable duties as directed by EXCO management
To apply for this job email your details to monicami@wfhc.co.za.
