ADMINISTRATOR

Inherent requirements:

• Matric
• Administrative or Office Management qualification (advantageous)
• Minimum of 2 to 3 years’ administrative experience
• Experience within a healthcare or occupational health environment (preferred)
• Previous experience working on a mining site (advantageous)
• Moderate to intermediate computer literacy (essential)
• Excellent verbal and written communication skills
• Valid driver’s licence and own reliable vehicle

Other requirements and skills:

• Strong organizational and time management skills
• High attention to detail and accuracy
• Ability to multitask and work under pressure
• Professional, reliable, and able to maintain confidentiality
• Good interpersonal skills and ability to work in a team

Duties and responsibilities:

• Manage and coordinate all patient bookings (medicals, screenings, follow-ups, and specialist visits)
• Maintain and update appointment schedules for healthcare professionals
• Send confirmations and reminders to employees and relevant departments
• Handle walk-in queries and allocate appointments accordingly
• Provide full administrative support to the Chief Administrator
• Prepare, type, and format reports, correspondence, and documents
• Maintain filing systems (electronic and manual) ensuring easy retrieval
• Capture and update employee medical and screening data accurately
• Assist with compiling monthly, weekly, and daily reports
• Ensure accurate data capture on internal systems and databases
• Maintain confidentiality of all medical and employee records
• Ensure records are stored in compliance with legal and company standards
• Assist with audit preparation (e.g., medical, ISO, and compliance audits)
• Act as the first point of contact for the Occupational Health Centre
• Answer and direct calls, emails, and general enquiries professionally
• Liaise with employees, management, and external service providers
• Provide clear communication regarding processes, bookings, and requirements
• Monitor and manage office and administrative supplies
• Assist with ordering and tracking stock levels (stationery, forms, PPE where required)
• Ensure reception and administrative areas are organised and professional
• Support adherence to Occupational Health, Safety, and Mining regulations
• Assist with documentation required for audits and inspections (e.g., SEDEX, ISO, internal audits)
• Ensure all documentation is up to date and compliant
• Assist with ad hoc administrative tasks as required by the Chief Administrator
• Support clinic staff (nurses, doctors, technicians) with administrative needs
• Always maintain a high level of professionalism and confidentiality